Frequently Asked Questions
Everything you need to know about your Grumpy Pencil order.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. Express shipping options are available at checkout for those who need their gear faster.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to start a request and receive a prepaid shipping label.
How do I find the right size?
Every product page includes a detailed size guide with measurements. Our apparel generally follows a standard retail fit, but we recommend sizing up if you prefer an oversized look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are Grumpy Pencil products ethically made?
Yes. We partner with manufacturers who prioritize fair labor practices and utilize sustainable materials whenever possible to ensure our fashion is as responsible as it is stylish.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.